Privacy Policy

Last updated: July 2025

Elotuss ("we," "us," or "our") operates elotuss.com. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit or make a purchase, we may collect the following information:

• Name, email address, shipping address, and phone number.
• Payment information (processed securely; we do not store card numbers).
• Browser type, IP address, and pages visited (via cookies and analytics tools).
• Order history and communication preferences.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Send order confirmations, shipping updates, and customer service responses.
• Send marketing emails if you have opted in (you may unsubscribe at any time).
• Improve our website, products, and customer experience.
• Comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers who assist us in operating our store (such as payment processors, shipping carriers, and email marketing platforms), under strict confidentiality agreements. These parties may only use your information to perform services on our behalf.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may manage your cookie preferences through the banner displayed on your first visit, or through your browser settings. Disabling cookies may affect the functionality of certain parts of the site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To make a request, please contact us at hello@elotuss.com.

Security

We use industry-standard measures to protect your personal information. All transactions are processed over encrypted connections (SSL). However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.

Questions? Contact us at hello@elotuss.com.